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Terms and Conditions for our Tours

Terms & Conditions

Allyn Travel LLC is a registered brand. By using www.througheternity.com you agree to be legally bound by terms dictated by Allyn Travel LLC d.b.a. Through Eternity Tours, based in Stamford, CT, which shall take effect immediately.

Any reservations made with Allyn Travel LLC will be governed by and subject to these Terms& Conditions.  In all reservation arrangements, the person making the booking shall be deemed to have accepted these conditions on behalf of the persons named in the booking.  Since our Terms & Conditions contain legal obligations, we encourage you to read them carefully. If you do not agree to be legally bound by all of the following Terms & Conditions, please do not use our website: www.througheternity.com.

Pricing and Inclusions/Exclusions

Group Tours

Prices listed under Group Tours on the www.througheternity.com website are per person and include entrance fees.

Students with valid school ID receive a 30% discount off the original price of the tour (in accordance with the European Union standard, a student is classified as a person between the ages of 18 and 24 with valid school ID); youths between the age of 5 and 17 receive a 30% discount off the entire price of the tour; children aged 4 and under, accompanied by an adult, tour for free.

To obtain the student discount, valid student ID must be shown. If a student does not have valid student ID, he/she will be charged the full tour price. The difference must be given to the guide on the day of the tour in euro cash.

Any discount can only be applied to the original price of the group tours; not food or beverages, nor tips/gratuities to tour guides. Only one discount can be used per person per tour. Multiple discounts cannot be applied together for the same tour.

Price quotations are subject to change without notice, until a reservation has been confirmed

Private Tours

Prices listed under Private Tours on the Through Eternity website are for up to 2 people. There will be an increased fee for any additional person joining the group. Prices for private tours include entrance fees.

Product Validity, Modifications and Amendments

All requests for modifications/amendments must be directed to Allyn Travel LLC at office@througheternity.com. A member of the team will respond to your e-mail request within 48 hours.

All modifications must be sent via e-mail. The modification will be confirmed only via e-mail. Telephone requests will not be honored.

Allyn Travel LLC dba Through Eternity Tours does not charge a fee to amend or change the dates of an existing private tour reservation or private car transfer provided 48 hours notice is given. However, Allyn Travel LLC dba Through Eternity Tours purchases entrance tickets far in advance. In the event of a date/time change, you will be charged for the unused tickets as we are unable to obtain a refund from the venues.

If you request a date/time change, Allyn Travel LLC dba Through Eternity Tours will attempt to honour your request. However, changes to any date/time request cannot be guaranteed as all requests and amendments are subject to both guide and ticket availability.

Payment, Refunds and Cancellations

Full cancellation of services previously confirmed must be followed by a confirmation of cancellation from Allyn Travel LLC dba Through Eternity Tours.

Full payment is given to Allyn Travel LLC dba Through Eternity Tours upon booking group or confirmation of private tours.

Cancellation Policy

Through Eternity Tours requires a full payment in advance for private and group tours. Full payment for private and group tours will be accepted through PayPal (www.paypal.com), bank wire, or check. Once your payment has been received, the confirmation(s) will be sent. All entrance fees are included.

Any service charges incurred while paying the fee through PayPal will not be reimbursed by Allyn Travel LLC dba Through Eternity Tours.

Allyn Travel LLC dba Through Eternity Tours makes ticket reservations upon client confirmation of the tour, well in advance. In the event of a cancelled tour, the client is responsible for the full cost of any tickets purchased in advance.

Refunds of the tour cost will only be provided based on the cancellation timeline listed below: 

1. 15 or more days before the tour day: 90% of the cost will be refunded.

2. Between 8 and 14 days before the tour day: 50% of the cost will be refunded.

3. Less than 7 days: No refund.

Private Car Transfers

Private car transfers are to be paid in full to Through Eternity Tours in advance.

To cancel a private car transfer, Through Eternity Tours requires more than 48 hours notice. If the cancellation occurs less than 48 hours from the reservation, you will be charged the full fee for the private transfer.

Refunds will only be provided based on the cancellation timeline listed below: 

1. 15 or more days before the tour day: 90% of the cost will be refunded.

2. Between 8 and 14 days before the tour day: 50% of the cost will be refunded.

3. Less than 7 days: No refund.

Disclaimers and Limitations of Liability

If you have additional questions about our Privacy Policy or about the privacy of your information, please contact Allyn Travel LLC dba Through Eternity Tours at office@througheternity.com or at +39 06 700 9336

 

ALLYN TRAVEL LLC

65 Halliwell Dr. - Stamford, CT 06902 - USA 

Toll Free Number: 1-800-267-7581   Tel: +39 06 7009336 

www.througheternity.com